Absolutely awesome! One phone call and they were out in an hr!
We had an issue with our nest thermostat battery dying and the tech from Phoenix Air fixed it in no time flat, it was wired incorrectly. While he was here he took a look at our filter and said it was time to change it, when I said we had some he changed it for me, tested everything and was out.
It was the best AC/Heating service call I have ever experienced hands down. From scheduling to the service call it was great. If you need help with your system, make the call to Phoenix AC and you will be glad you did!
emre celik
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January 17, 2024
A friend of mine (in another state) owns his own heating and cooling business was essential in providing my family guidance as we navigated the very competitive landscape in choosing a new system to replace our dead system upstairs. My friend's first suggestion was that we did not need all the bells and whistles that a lot of the latest systems provided and to go for simple but quality such as American Standard. We took our time and requested proposals and had many inspectors come through to provide a formal assessment and quote.
In the end, we negotiated with Phoenix Air who we found as always honest and upfront from the beginning. Their prices were not the lowest nor the highest, but by then, we knew exactly what we were getting and we even found ourselves with an upgraded unit along with the 0% financing for over a year (which is essential for us).
Since we have 2 units (one on each of the floors in our residence), I intend on replacing the downstairs unit with the same make/model after I finish paying off this first one and we will for sure leverage the research we already have done and use Phoenix Air.
Good luck to those in the same situation.
Tami Wilhelm
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January 18, 2024
There is no such thing as 100% perfect installation record! Lets be realistic, stuff happens! Sometimes the expensive unit you got had a bug, or maybe a manufacturing issue. It happens in every industry. Cars, toasters and HVAC systems. It happened to me! When it does happen, that’s when you can really sort the great companies from the not so great ones.
Phoenix Air gave me a fair price and quality installation from the very start. But more importantly, they stood by their promise to take care of me. When my system started having trouble the first winter they didn’t drag me through a bunch of hoops to save themselves money. They changed out my unit with a better fit, never made excuses and never charged me a dime.
I would give them 10 stars for their customer service! 20 stars for the peace of mind they gave and an invitation to Christmas Dinner because they treated us like family. If you are looking for a good company I honestly couldn’t recommend anyone more!
John Werfelmann
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January 04, 2024
Phoenix Air Conditioning & Heating has worked on my HVAC & duct projects for several years and has done an outstanding job. I purchased a new heat pump & air purification system through them and the price was good, install was professional, and they kept on the job until all bugs were worked out. This level of service has even persisted after the installation was complete. You can feel safe with this company.
Richard Rock
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January 29, 2024
We hired Phoenix Air to replace our air conditioning system and couldn't be happier with the results. Phoenix explained all of our options and were very patient with us until we made our decision. We had the new system for about 9 months now and it's working perfectly. We would highly recommend their services!
Our Address
23192 Verdugo Dr suite b, Laguna Hills, CA 92653, USA
Absolutely awesome! One phone call and they were out in an hr! We had an issue with our nest thermostat battery dying and the tech from Phoenix Air fixed it in no time flat, it was wired incorrectly. While he was here he took a look at our filter and said it was time to change it, when I said we had some he changed it for me, tested everything and was out. It was the best AC/Heating service call I have ever experienced hands down. From scheduling to the service call it was great. If you need help with your system, make the call to Phoenix AC and you will be glad you did!
A friend of mine (in another state) owns his own heating and cooling business was essential in providing my family guidance as we navigated the very competitive landscape in choosing a new system to replace our dead system upstairs. My friend's first suggestion was that we did not need all the bells and whistles that a lot of the latest systems provided and to go for simple but quality such as American Standard. We took our time and requested proposals and had many inspectors come through to provide a formal assessment and quote. In the end, we negotiated with Phoenix Air who we found as always honest and upfront from the beginning. Their prices were not the lowest nor the highest, but by then, we knew exactly what we were getting and we even found ourselves with an upgraded unit along with the 0% financing for over a year (which is essential for us). Since we have 2 units (one on each of the floors in our residence), I intend on replacing the downstairs unit with the same make/model after I finish paying off this first one and we will for sure leverage the research we already have done and use Phoenix Air. Good luck to those in the same situation.
There is no such thing as 100% perfect installation record! Lets be realistic, stuff happens! Sometimes the expensive unit you got had a bug, or maybe a manufacturing issue. It happens in every industry. Cars, toasters and HVAC systems. It happened to me! When it does happen, that’s when you can really sort the great companies from the not so great ones. Phoenix Air gave me a fair price and quality installation from the very start. But more importantly, they stood by their promise to take care of me. When my system started having trouble the first winter they didn’t drag me through a bunch of hoops to save themselves money. They changed out my unit with a better fit, never made excuses and never charged me a dime. I would give them 10 stars for their customer service! 20 stars for the peace of mind they gave and an invitation to Christmas Dinner because they treated us like family. If you are looking for a good company I honestly couldn’t recommend anyone more!
Phoenix Air Conditioning & Heating has worked on my HVAC & duct projects for several years and has done an outstanding job. I purchased a new heat pump & air purification system through them and the price was good, install was professional, and they kept on the job until all bugs were worked out. This level of service has even persisted after the installation was complete. You can feel safe with this company.
We hired Phoenix Air to replace our air conditioning system and couldn't be happier with the results. Phoenix explained all of our options and were very patient with us until we made our decision. We had the new system for about 9 months now and it's working perfectly. We would highly recommend their services!