This company informed me properly before their employee arrived at my place. Mike, the employee, arrived on time. He addressed and repaired the heater issue sincerely and without any pushy attitude. Personally, I believe that the most important factor when requesting this kind of service is whether the company demonstrates trustworthy sincerity. Since I was able to trust this company, I will definitely contact them again if anything comes up in the future.
Jordan Dickson
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February 04, 2025
First and foremost let me tell you, I had competitors out, they gave me this list of stuff I needed and a $4,000 estimate. So I went to ring to the neighbors app and I kept jearing the same name over and over... First Choice, First Choice, First Choice... and thank god I waited until Monday to have them out.
So, I had 1st Choice out and man, these guys do not BS. Straight to the point, very tedious inspection, honest pricing, excellent work, they also made sure to wear protective wear and cover my floors to not dirty my home. Come to find out I needed a simple fix, I also got some routine maintenance done, and they even took the diagnostic fee off the total price leaving me with a $645 bill, 85% cheaper than what I was quoted from a company from a big box store.
My AC is running colder than I have EVER felt, Mike was the technician that took care of me and he is the real deal. Knowledgable, honest, and very efficient with his work.
For me there is no other option, these guys are the real deal. Make them your first choice.
Paul Hinson
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December 18, 2024
Used 1st Choice today at the recommendation of a friend. Was so glad. They installed 2 smart thermostats at a cost below what the over-the-phone best estimate was, which was already reasonable. Phone service was friendly, timing great, kept abreast of progress, and then tech was timely and friendly, too. Tech provided sound advice and gave general warnings over HVAC scams, too. Absolutely will recommend 1st Choice to friends and family.
Vanessa Corrales
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November 18, 2024
Have had great experiences with this business. The first time the helped us out, we had a tricky issue they resolved and were thorough in trying to find the best solution for us. This time around they fixed an issue another vendor made (whom we accidentally booked instead of them) and were quick and efficient with the solution. Will happily work with them again in the future.
Ron Wilkerson
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October 02, 2024
1st Choice installed our air conditioner about a year ago. Great system, works perfectly however a defect in a wire shut things down yesterday. They were out to the house today. A pinched wire within the wall was the culprit. It was repaired under warranty. Top notch after sales service. Very courteous and professional. I highly recommend 1st Choice.
Our Address
23372 Madero Suite B, Mission Viejo, CA 92691, USA
This company informed me properly before their employee arrived at my place. Mike, the employee, arrived on time. He addressed and repaired the heater issue sincerely and without any pushy attitude. Personally, I believe that the most important factor when requesting this kind of service is whether the company demonstrates trustworthy sincerity. Since I was able to trust this company, I will definitely contact them again if anything comes up in the future.
First and foremost let me tell you, I had competitors out, they gave me this list of stuff I needed and a $4,000 estimate. So I went to ring to the neighbors app and I kept jearing the same name over and over... First Choice, First Choice, First Choice... and thank god I waited until Monday to have them out. So, I had 1st Choice out and man, these guys do not BS. Straight to the point, very tedious inspection, honest pricing, excellent work, they also made sure to wear protective wear and cover my floors to not dirty my home. Come to find out I needed a simple fix, I also got some routine maintenance done, and they even took the diagnostic fee off the total price leaving me with a $645 bill, 85% cheaper than what I was quoted from a company from a big box store. My AC is running colder than I have EVER felt, Mike was the technician that took care of me and he is the real deal. Knowledgable, honest, and very efficient with his work. For me there is no other option, these guys are the real deal. Make them your first choice.
Used 1st Choice today at the recommendation of a friend. Was so glad. They installed 2 smart thermostats at a cost below what the over-the-phone best estimate was, which was already reasonable. Phone service was friendly, timing great, kept abreast of progress, and then tech was timely and friendly, too. Tech provided sound advice and gave general warnings over HVAC scams, too. Absolutely will recommend 1st Choice to friends and family.
Have had great experiences with this business. The first time the helped us out, we had a tricky issue they resolved and were thorough in trying to find the best solution for us. This time around they fixed an issue another vendor made (whom we accidentally booked instead of them) and were quick and efficient with the solution. Will happily work with them again in the future.
1st Choice installed our air conditioner about a year ago. Great system, works perfectly however a defect in a wire shut things down yesterday. They were out to the house today. A pinched wire within the wall was the culprit. It was repaired under warranty. Top notch after sales service. Very courteous and professional. I highly recommend 1st Choice.