My old system (30 years old) was still going, but rather than wait for it to die and be stuck, I asked First Choice to install a beautiful and more efficient HVAC system for me. The no nonsense quote was reasonable and Jim, one of the owners who initially came out was super kind and chill. He assessed my needs and gave me two options based on my usage and a few other things. He didn’t try to upsell (yay). The technicians (Joe and Eric) were fantastic, knowledgeable, friendly, clean and quick. Then another owner (Chris) came to help out as well and he was really nice. The system is way better than my old one, and I’m thrilled. I will recommend First Choice to my neighbors for sure! Thank you!
Vanessa Corrales
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November 18, 2024
Have had great experiences with this business. The first time the helped us out, we had a tricky issue they resolved and were thorough in trying to find the best solution for us. This time around they fixed an issue another vendor made (whom we accidentally booked instead of them) and were quick and efficient with the solution. Will happily work with them again in the future.
Ron Wilkerson
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October 02, 2024
1st Choice installed our air conditioner about a year ago. Great system, works perfectly however a defect in a wire shut things down yesterday. They were out to the house today. A pinched wire within the wall was the culprit. It was repaired under warranty. Top notch after sales service. Very courteous and professional. I highly recommend 1st Choice.
Alan Richard Buggy
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December 12, 2024
Jeff did an excellent job . Transparent, kept me informed as the work progressed. Was instrumental in my decision to include his company on the short list for getting a quote on new Furnace plus AC unit.
James Orsbern
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August 25, 2024
This review is long overdue, but better late than never. Chris and 1st Choice Heating & Air Conditioning are fantastic! We decided it was time to replace our furnace/AC unit as it was over 20 years old. We knew it was not going to be an inexpensive project, but well worth it. We worked with Chris and from beginning to end of the project he and his entire crew were incredibly friendly, professional, and competent. Since the initial install, we have had a few needed fixes/service calls (one even being on Thanksgiving day). Chris is always quick to respond in order to help fix what ever the issue is. We would recommend Chris and 1st Choice Heating & Air Conditioning without hesitation!
Our Address
23372 Madero Suite B, Mission Viejo, CA 92691, USA
My old system (30 years old) was still going, but rather than wait for it to die and be stuck, I asked First Choice to install a beautiful and more efficient HVAC system for me. The no nonsense quote was reasonable and Jim, one of the owners who initially came out was super kind and chill. He assessed my needs and gave me two options based on my usage and a few other things. He didn’t try to upsell (yay). The technicians (Joe and Eric) were fantastic, knowledgeable, friendly, clean and quick. Then another owner (Chris) came to help out as well and he was really nice. The system is way better than my old one, and I’m thrilled. I will recommend First Choice to my neighbors for sure! Thank you!
Have had great experiences with this business. The first time the helped us out, we had a tricky issue they resolved and were thorough in trying to find the best solution for us. This time around they fixed an issue another vendor made (whom we accidentally booked instead of them) and were quick and efficient with the solution. Will happily work with them again in the future.
1st Choice installed our air conditioner about a year ago. Great system, works perfectly however a defect in a wire shut things down yesterday. They were out to the house today. A pinched wire within the wall was the culprit. It was repaired under warranty. Top notch after sales service. Very courteous and professional. I highly recommend 1st Choice.
Jeff did an excellent job . Transparent, kept me informed as the work progressed. Was instrumental in my decision to include his company on the short list for getting a quote on new Furnace plus AC unit.
This review is long overdue, but better late than never. Chris and 1st Choice Heating & Air Conditioning are fantastic! We decided it was time to replace our furnace/AC unit as it was over 20 years old. We knew it was not going to be an inexpensive project, but well worth it. We worked with Chris and from beginning to end of the project he and his entire crew were incredibly friendly, professional, and competent. Since the initial install, we have had a few needed fixes/service calls (one even being on Thanksgiving day). Chris is always quick to respond in order to help fix what ever the issue is. We would recommend Chris and 1st Choice Heating & Air Conditioning without hesitation!