We received quick and efficient service. Fortunately, the leaking copper line was just above the ground, not embedded in the slab, making the repair more straightforward. I had already pinpointed the location and removed the drywall before Vincent, a very professional and courteous technician, arrived. He replaced the damaged section of the copper line, which had a pinhole leak, with a new 2-inch copper pipe. The entire process took about 40 minutes, and the cost was $650.
Overall, I’m relieved we didn’t have to repipe the area. Vincent was fantastic, and the service was prompt (we were lucky he had just finished another job when I called the call center). While the price felt a bit steep, I’m glad the issue is resolved and behind us.
Clark Hull
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February 06, 2025
Hands down the best plumbing experience I have ever had. Mike arrived when he said he would and explained exactly what he was going to do before starting. I used a coupon from their website and fully expected some excuse as to why it couldn’t be honored. There was no attempt at up selling and Mike was very pleasant and professional. After clearing the pipe, he showed me a video he took of the pipe. I requested an estimate for a kitchen sink replacement and was pleasantly surprised when Mike explained since it is an under counter sink, it would be much more involved than a simple sink replacement. I really appreciated his honesty. I will definitely use Bill Metzger Plumbing in the future!!
Ray Pad
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January 16, 2025
I had an excellent experience with this plumbing company! Saleh and his team member were polite, fast, and provided a detailed estimate without any pressure to move forward. The customer care and dispatcher were amazing, making the entire process smooth and stress-free. Highly recommend their honest and efficient service!
Nicolette MacDonald
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November 19, 2024
The whole process was handled very quickly and efficiently. The two technicians were very kind and respectable. They assessed the problem quickly, and came back to do the work. They worked as a team to take care of us and get the job done. No problems or issues and I would gladly recommend them anytime for any plumbing problems or needs Thank you Mr Metzger, Rambo and Ryan we appreciate it!
Kristina Johnson
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October 30, 2024
Zero stars. There was debris left in my gas line so gas wasn’t flowing properly. I just spent $4,000 to have my main gas pipes replaced. The same day called them back as gas heater wasn’t turning on. They said they would have to charge me. I will never call them again. Horrible work ethic and customer service.
We received quick and efficient service. Fortunately, the leaking copper line was just above the ground, not embedded in the slab, making the repair more straightforward. I had already pinpointed the location and removed the drywall before Vincent, a very professional and courteous technician, arrived. He replaced the damaged section of the copper line, which had a pinhole leak, with a new 2-inch copper pipe. The entire process took about 40 minutes, and the cost was $650. Overall, I’m relieved we didn’t have to repipe the area. Vincent was fantastic, and the service was prompt (we were lucky he had just finished another job when I called the call center). While the price felt a bit steep, I’m glad the issue is resolved and behind us.
Hands down the best plumbing experience I have ever had. Mike arrived when he said he would and explained exactly what he was going to do before starting. I used a coupon from their website and fully expected some excuse as to why it couldn’t be honored. There was no attempt at up selling and Mike was very pleasant and professional. After clearing the pipe, he showed me a video he took of the pipe. I requested an estimate for a kitchen sink replacement and was pleasantly surprised when Mike explained since it is an under counter sink, it would be much more involved than a simple sink replacement. I really appreciated his honesty. I will definitely use Bill Metzger Plumbing in the future!!
I had an excellent experience with this plumbing company! Saleh and his team member were polite, fast, and provided a detailed estimate without any pressure to move forward. The customer care and dispatcher were amazing, making the entire process smooth and stress-free. Highly recommend their honest and efficient service!
The whole process was handled very quickly and efficiently. The two technicians were very kind and respectable. They assessed the problem quickly, and came back to do the work. They worked as a team to take care of us and get the job done. No problems or issues and I would gladly recommend them anytime for any plumbing problems or needs Thank you Mr Metzger, Rambo and Ryan we appreciate it!
Zero stars. There was debris left in my gas line so gas wasn’t flowing properly. I just spent $4,000 to have my main gas pipes replaced. The same day called them back as gas heater wasn’t turning on. They said they would have to charge me. I will never call them again. Horrible work ethic and customer service.