Our technician Jonathan did an excellent job! He got here on time, very friendly and considerate to put on a pair of shoe -wrap before entering. He had to go out to purchase parts to replace our old washer-dryer faucet box and made multiple trips with his tools just to get to our 3rd floor and still came with a pleasant smile. The finished job was done exceptionally!
This company has been very helpful and professional the couple of times I’ve dealt with them. They have great phone etiquette and do whatever they can to accommodate customers. A very knowledgeable and nice guy named Gunner removed my old faucet and installed a replacement which looks really good! I’m so pleased with his work.He gave me options and worked around my schedule. I felt like he was honest about the work, and I will be using them again. Thanks Gunner!
Ben D was amazing! He explained everything so I understood the importance of his proposals for coverage and he offered three different options which included cost and benefits. He did some work at no charge including getting rid of a huge spider and its web not near him but likely troublesome for me. He needed to get a special pipe and so he waited for the company to deliver it rather than put me off until another day or time. The company scheduled me within a day and kept me informed of his arrival via phone mapping. He also gave me referral discounts for me and any friends. I am extremely happy with his service, knowledge, and friendliness.
Very happy with the service. Christian was professional and knowledgeable. Had a blocked kitchen sink was quoted $950 by another company. Do it right plumbers waived the exam fee and Christian came out fixed it super quick and charged $200. Really happy with the outcome. Also no wait time came out when they said they were going to come out.
This company exemplifies professionalism and great customer service. They squeezed me in the schedule for a quick appointment -- which was much appreciated -- to take a look at my water softener. It's super old and I was expecting them to tell me it needed to be replaced but no, they said it was still doing the job. They could have easily tried to sell me a new softener and I sincerely appreciate their honesty. Christian is terrific and I highly recommend this company.
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