I highly recommend Family Plumbing. They are reasonable, trustworthy and honest. We’ve used their services twice, once for a leak in the bathroom and second time for water heater problem. They were diligent, and professional. We’re very happy with their plumbing services and will continue to use them in the future.
The work truck was blocking the alley, so I asked the guys to park on the street, but instead of moving the truck one of them rudely says "Sorry but we're trying to get the water on as fast as possible" . I told him that's fine, but you can't block the alley, there's plenty of street parking. When I spoke to the person that answered the phone at the company instead of apologizing and calling the guy to move the truck she kept trying to explain that they're nice, sweet guys and kept making excuses as to why they would be blocking the alley. I know what company I will never use for future plumbing issues!
So Far so Great. Matt on the team is responsive, professional, and honest. We were willing to do alot more work but told us we didn't need. Didn't charge us to diagnose waiting for parts to come in then coming back to fix. Identified the problem that made sense to us. had two other plumbers tell us nothing wrong when obviously there is. Great group will refer biz and use exclusively for our business too
Family Plumbing is just the best. They respond in a timely manner.Emmett and his crew are professional and leave with the area they worked immaculate. We have used them in our remodel and our condo for the last seven years and are always satisfied.
We just moved into our new home, that needed a lot to be worked on. I was 7 months pregnant and had already a 2 year old child in the house. A house with no running water.... They showed up, worked late hours (outside in the rain), in the dark/cold. They even gave my husband a hand with hooking up a TV on the wall (i know- completely unrelated). Did a great job, never had problems with the service since then... I would highly recommend them to anyone!
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