Had a roof installed in 2014 with a 12 year warranty. Our roof started leaking in 2024, so we should have been under warranty still, however when we called they told us we were not eligible. They would not listen to us, and talked over us whenever we tried to explain that nothing in our contract states why we wouldn’t be eligible. They tried to say we “didn’t understand roofing”. We loved them when they installed the roof, however after dealing with this we will not be going back and advise people to look somewhere else.
Lisa Lis
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August 01, 2024
I highly recommend Hoyt Roofs for all your roofing needs! They have been in this roofing business for over 30 years. The owner is an honest person and ensures all work is done professionally.
Call and find out for yourself!!
Don Pfeifer
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December 13, 2024
They were quick, on time, and cleaned up the area on a daily basis. I know a little bit about roofing and I was very pleased with the work they did.
Crystal LaVenture
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August 20, 2024
I called for an assessment if I need a repair or a total roof replacement. The person who answered the phone said I need to know to request a full replacement or a repair . This is before they send someone out . I called back a week later ( after being told I would get a call) And the person on the phone said I needed to tell her immediately if I need a repair or replacement. Nuts.
Olivia Covarrubias
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February 25, 2023
We asked to reschedule our roof installation that was to happen before the worst California storm ever and they said no way they could because the inspector was already scheduled for the job. We were assured by Chuck that the roof would be kept dry - well it was not! We have four leaks and counting and they have been back here several times. They put the underlayment and left it exposed saying that is what will keep our house dry. I am so angry and not even sure where to begin to take recourse. DO NOT USE THESE PEOPLE. THEY DON'T CARE ABOUT YOU, THEY ONLY CARE ABOUT THE BOTTOM LINE - MONEY
Had a roof installed in 2014 with a 12 year warranty. Our roof started leaking in 2024, so we should have been under warranty still, however when we called they told us we were not eligible. They would not listen to us, and talked over us whenever we tried to explain that nothing in our contract states why we wouldn’t be eligible. They tried to say we “didn’t understand roofing”. We loved them when they installed the roof, however after dealing with this we will not be going back and advise people to look somewhere else.
I highly recommend Hoyt Roofs for all your roofing needs! They have been in this roofing business for over 30 years. The owner is an honest person and ensures all work is done professionally. Call and find out for yourself!!
They were quick, on time, and cleaned up the area on a daily basis. I know a little bit about roofing and I was very pleased with the work they did.
I called for an assessment if I need a repair or a total roof replacement. The person who answered the phone said I need to know to request a full replacement or a repair . This is before they send someone out . I called back a week later ( after being told I would get a call) And the person on the phone said I needed to tell her immediately if I need a repair or replacement. Nuts.
We asked to reschedule our roof installation that was to happen before the worst California storm ever and they said no way they could because the inspector was already scheduled for the job. We were assured by Chuck that the roof would be kept dry - well it was not! We have four leaks and counting and they have been back here several times. They put the underlayment and left it exposed saying that is what will keep our house dry. I am so angry and not even sure where to begin to take recourse. DO NOT USE THESE PEOPLE. THEY DON'T CARE ABOUT YOU, THEY ONLY CARE ABOUT THE BOTTOM LINE - MONEY