Had a roof installed in 2014 with a 12 year warranty. Our roof started leaking in 2024, so we should have been under warranty still, however when we called they told us we were not eligible. They would not listen to us, and talked over us whenever we tried to explain that nothing in our contract states why we wouldn’t be eligible. They tried to say we “didn’t understand roofing”. We loved them when they installed the roof, however after dealing with this we will not be going back and advise people to look somewhere else.
Lisa Lis
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August 01, 2024
I highly recommend Hoyt Roofs for all your roofing needs! They have been in this roofing business for over 30 years. The owner is an honest person and ensures all work is done professionally.
Call and find out for yourself!!
D M
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January 08, 2024
Hoyt did a great job! We interviewed several companies and went with Hoyt because they are highly EXPERIENCED, PROFESSIONAL, & THOROUGH. We like that they are fully insured and have been in business a long time. They have in-house control of every aspect of the project, with NO SUBCONTRACTORS That matters! Chuck, the sales rep, really knows all aspects of the business and showed us how we could improve the sagging and strength in our roof. Chuck is VERY KNOWLEDGEABLE.
When demo & installation began, the team really earned our confidence. Poli, the project lead, is so respectful, professional & always made sure his team’s work was the HIGHEST QUALITY. He took time to explain whenever we had questions or concerns. He’s very easy to work with & GOES THE EXTRA MILE to insure the customer is satisfied. And yes, they did follow through on reinforcing the parts of our roof that were sagging. Also, the team thoroughly cleaned all debris at the end of each day which was greatly appreciated! I didn’t even have to ask. When all was complete, we were totally satisfied with our new roof, have no complaints & are really happy with Hoyt’s standard of excellence. We definitely highly recommend Hoyt if you want the job done right and without problems.
Crystal LaVenture
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August 20, 2024
I called for an assessment if I need a repair or a total roof replacement. The person who answered the phone said I need to know to request a full replacement or a repair . This is before they send someone out . I called back a week later ( after being told I would get a call) And the person on the phone said I needed to tell her immediately if I need a repair or replacement. Nuts.
Olivia Covarrubias
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February 25, 2023
We asked to reschedule our roof installation that was to happen before the worst California storm ever and they said no way they could because the inspector was already scheduled for the job. We were assured by Chuck that the roof would be kept dry - well it was not! We have four leaks and counting and they have been back here several times. They put the underlayment and left it exposed saying that is what will keep our house dry. I am so angry and not even sure where to begin to take recourse. DO NOT USE THESE PEOPLE. THEY DON'T CARE ABOUT YOU, THEY ONLY CARE ABOUT THE BOTTOM LINE - MONEY
Had a roof installed in 2014 with a 12 year warranty. Our roof started leaking in 2024, so we should have been under warranty still, however when we called they told us we were not eligible. They would not listen to us, and talked over us whenever we tried to explain that nothing in our contract states why we wouldn’t be eligible. They tried to say we “didn’t understand roofing”. We loved them when they installed the roof, however after dealing with this we will not be going back and advise people to look somewhere else.
I highly recommend Hoyt Roofs for all your roofing needs! They have been in this roofing business for over 30 years. The owner is an honest person and ensures all work is done professionally. Call and find out for yourself!!
Hoyt did a great job! We interviewed several companies and went with Hoyt because they are highly EXPERIENCED, PROFESSIONAL, & THOROUGH. We like that they are fully insured and have been in business a long time. They have in-house control of every aspect of the project, with NO SUBCONTRACTORS That matters! Chuck, the sales rep, really knows all aspects of the business and showed us how we could improve the sagging and strength in our roof. Chuck is VERY KNOWLEDGEABLE. When demo & installation began, the team really earned our confidence. Poli, the project lead, is so respectful, professional & always made sure his team’s work was the HIGHEST QUALITY. He took time to explain whenever we had questions or concerns. He’s very easy to work with & GOES THE EXTRA MILE to insure the customer is satisfied. And yes, they did follow through on reinforcing the parts of our roof that were sagging. Also, the team thoroughly cleaned all debris at the end of each day which was greatly appreciated! I didn’t even have to ask. When all was complete, we were totally satisfied with our new roof, have no complaints & are really happy with Hoyt’s standard of excellence. We definitely highly recommend Hoyt if you want the job done right and without problems.
I called for an assessment if I need a repair or a total roof replacement. The person who answered the phone said I need to know to request a full replacement or a repair . This is before they send someone out . I called back a week later ( after being told I would get a call) And the person on the phone said I needed to tell her immediately if I need a repair or replacement. Nuts.
We asked to reschedule our roof installation that was to happen before the worst California storm ever and they said no way they could because the inspector was already scheduled for the job. We were assured by Chuck that the roof would be kept dry - well it was not! We have four leaks and counting and they have been back here several times. They put the underlayment and left it exposed saying that is what will keep our house dry. I am so angry and not even sure where to begin to take recourse. DO NOT USE THESE PEOPLE. THEY DON'T CARE ABOUT YOU, THEY ONLY CARE ABOUT THE BOTTOM LINE - MONEY