Called Mon 2 sinks not draining & one sink all rusted pipes. Tues AM, Jacot plumber arrived on time,called saying he was on the way. ID' problem, gave estimate, fixed issues, 1.5 hrs, fee was below estimate. So professional, friendly and fair. Highly recommend.
Chuck with Jacot Plumbing was professional & did everything at such a great price we were telling all our friends. He didn't try to upgrade us & gave us a great estimate upfront. I had a long list of needed repairs for our bathroom. When our sink plugged up. I was now forced to find a plumber that could tackle my long list. Our old plumbing company went out of business & I did my research. Lucky me I found Jacot Plumbing. They are better than great! They are Awesome!
This company is a rip off and does bad work!! The worst!! I discussed and asked for a complete re-pipe of my waste water lines. They back and forth was crazy but finally whole house for $8000!!! I thought instead of calling a re-pipe company for less than half for a whole house, I will use a professional plummer. I knew I had some issues that would need an experienced hand. I told them, "I don't want to have to worry about this for 30 years". Now only 5 months later, come to find that they did NOT re-pipe my home from the appliance, they cut into the cast iron and put only partial new pipe. Now there is a leak in that connection I paid 8 grand! Also the charge was supposed to be so high because they were going to go through dry wall and checkout and price another leak. That never happened!!! The invoice is another bait and switch!! It is written on the invoice, twice, that they were going to cut into our drywall to check it out but that never occurred. How much of the 8 grand was for that?? Then when I called to ask them to fix the leak, they made me feel like not only was it my fault but that I asked for work not to be done. If that were the case, why charge full price? Why would I or my husband ask for work NOT to be done that were were charged for?? I feel like this company is a big rip off and bait and switch. There is SO much more I want to say about this experience but forget it. Just don't waste your time or get charged twice the price by these theifs!!! I'm calling another company to fix it properly and taking this one to small claims court to re-coup the loss!
We are very pleased with Jacot Plumbing! Matt was on time, answered my questions, and worked on installing sink faucet and handles on two of our bathroom sinks, and installed handheld shower heads on two of our showers. When there was a slight issue with a sink, Matt knew exactly what to do and it was fixed as soon as the part was available.
I have used Jacot for years, for both small and large problems. I was referred to them by a family friend, who also happens to be a Real Estate Agent and praised them highly for their diligence and dedication. I've had them repair my water main (very large repair/task), snake clogged drains, install clean outs (another larger job) and a few days ago, clear the clogged kitchen drains. They're professionals, courteous, personable and always there when you need them. A reliable plumbing service is one of those "must haves" for any property owner and Jacot is the company to rely on.
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