As a returning customer, my experience with Parzival Plumbing continues to exceed expectations. The leadership of Thomas, the owner, shines through in the exceptional commitment to both integrity and service. Nick, the plumber, showcased impressive professionalism during the installation of two bathroom faucets and initial consultation. Karen in the office remained exceptionally responsive, keeping me informed every step of the way. This remarkable team consistently delivers top-notch service. Highly recommended for anyone in Orange County needing a Plumber.
Nick from Parvizal provided excellent customer service AND technical expertise in clearing my kitchen sinks yesterday. He cleared a large bag and some metal wire (yes) that was lodged deep in the pipes. It was not an easy or quick job, but Nick was professional and positive throughout. Nick ensured everything was working perfectly and left the area cleaner than when he found it. Having a professional Parzival plumber made a big difference in this job.
Another successfully satisfying resolution with Parzival! A vanity sink basin in one of the restrooms at my office building had a hole in it and was leaking into the shelving every time the sink was used. Karen, at Parzival's office, is kind and responsive. She had a appointment set up quickly with excellent communication! Mike arrived to the scheduled appt with a friendly and helpful attitude. He diagnosed the problem and had an estimate for me within minutes. After giving the go-ahead with repairs, Mike arrived for the repair visit just as professional and service-oriented as his first visit. He has a great sense of humor too. I am very pleased with Parzival Plumbing and will continue to patron this business!!!
The level of Quality and Professionalism from the plumber was the best I’ve seen. He provided me with information regarding my issue as well as some preventative maintenance tips to keep my pipes healthy. Thanks! The dispatchers are the absolute best and provide you with up to the minute communication that’s sincere and honest.
Although I am happy that our water heater is now fixed, I feel completely blind-sighted by this company. When I called to make an appointment, I was told that there was no fee for the visit. We would just be charged with the labor to fix the water heater. However, the technician then charged us over $400 for a diagnostic test, which resulted in a simple fix taking no more than 30 minutes. This is outrageous. This company should have been upfront with me on the phone that although they do not charge a fee for the visit, there is a $416 diagnostic fee they charge.
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