Very pleasant experience and great communication with Roof Rx. Scheduling for drone reviews and roof repairs were seamless. Reporting was clear and concise with easy to understand details. My repair technician Erik was very prompt, respectful and extremely efficient worker. He repaired all locations with care and payed close attention to detail. His final review with me of completed work was over and above industry standards. Highly recommend Roof Rx and requesting Erik for your project.
Lance Adams
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February 05, 2025
Erik provided Great service, courteous and professional with his work. I left the house for about 1.5 hours and when I came back, he was done!
Ethan Estrada
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September 26, 2023
Do not work with this company. We got set up with Roof Rx through a termite fumigation from Terminix. When the tent was removed from our house the vent caps were pulled off among some broken tiles. When Roof Rx came out they knocked one of the vent caps down onto the patio cover and instead of retrieving it they left it and documented the job as complete. As others have mentioned this is a no-contact company, so they sent me a PandaDoc via email to sign and acknowledge completion of the work. I did not sign this because we noticed the vent cap missing . I mistakenly thought that Roof Rx would reach out and ask why I was not signing their document but instead they chose to process the entire payment without my consent and without a single attempt to reach me. I have since tried to call them but they do not take phone calls, I have also texted them as directed by their automated answering system but it seems they do not respond once they have taken your money. If you are stuck working with them do not provide any card information or they will bill you the full amount for incomplete work.
Leo T
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August 16, 2024
RoofRx was thorough on their inspection and provided after photos of worked done on the roof. Even though communications were mostly done by email and/or texts, everything went smoothly as far as scheduling, what work needs to be done, and billing questions. Every questions I had were answered in a timely manner. The only thing I disapprove of is the fact that RoofRx automatically deducted the final payment from my credit card without my authorization and before sending the final photos of their work. Payments should always be initiated and approved by the customer.
Kara dunivin
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August 25, 2024
Great experience with Roof Rx. They were able to make repairs quickly, took pictures of where the damage was, explain the cause, how they would fix it. They charged me by phase. The tech kept area clean , and swept up all debris when it was completed.Good communication by Alexander on any changes with the tech, the job, cost, etc.
Our Address
2400 E Katella Ave ste 800, Anaheim, CA 92806, USA
Very pleasant experience and great communication with Roof Rx. Scheduling for drone reviews and roof repairs were seamless. Reporting was clear and concise with easy to understand details. My repair technician Erik was very prompt, respectful and extremely efficient worker. He repaired all locations with care and payed close attention to detail. His final review with me of completed work was over and above industry standards. Highly recommend Roof Rx and requesting Erik for your project.
Erik provided Great service, courteous and professional with his work. I left the house for about 1.5 hours and when I came back, he was done!
Do not work with this company. We got set up with Roof Rx through a termite fumigation from Terminix. When the tent was removed from our house the vent caps were pulled off among some broken tiles. When Roof Rx came out they knocked one of the vent caps down onto the patio cover and instead of retrieving it they left it and documented the job as complete. As others have mentioned this is a no-contact company, so they sent me a PandaDoc via email to sign and acknowledge completion of the work. I did not sign this because we noticed the vent cap missing . I mistakenly thought that Roof Rx would reach out and ask why I was not signing their document but instead they chose to process the entire payment without my consent and without a single attempt to reach me. I have since tried to call them but they do not take phone calls, I have also texted them as directed by their automated answering system but it seems they do not respond once they have taken your money. If you are stuck working with them do not provide any card information or they will bill you the full amount for incomplete work.
RoofRx was thorough on their inspection and provided after photos of worked done on the roof. Even though communications were mostly done by email and/or texts, everything went smoothly as far as scheduling, what work needs to be done, and billing questions. Every questions I had were answered in a timely manner. The only thing I disapprove of is the fact that RoofRx automatically deducted the final payment from my credit card without my authorization and before sending the final photos of their work. Payments should always be initiated and approved by the customer.
Great experience with Roof Rx. They were able to make repairs quickly, took pictures of where the damage was, explain the cause, how they would fix it. They charged me by phase. The tech kept area clean , and swept up all debris when it was completed.Good communication by Alexander on any changes with the tech, the job, cost, etc.