These guys are the absolute best! Jerry and Erica are super friendly and accommodating - they even turned cartoons on their tv for my daughter so that my wife and I could talk with Jerry uninterrupted. Jerry is super knowledgeable and answered a ton of questions for us about both the hard-surface and carpeted flooring in our house.
Pricing and timing were communicated well and the project was completed as expected on both fronts without any surprises.
The installers they sent were friendly and considerate - so much so that my daughter ended up writing them a thank you note for our new carpet!
Within hours of receiving the final invoice I asked Jerry for a reference for our shower floor, no surprise he said he could help us there too. We'll definitely be calling him back for that project!
tavleen bhatia
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December 14, 2024
I went to several different flooring companies in the area before picking Saddleback flooring and i m so pleased with the whole experience
1. Jerry was knowledgeable and extremely helpful and professional from the first meeting. His store actually had a great selection of products to choose from as well.
2. Once we picked a start date, his crew arrived on time and started the job as planned. They were very good and thorough about protecting our furniture and belongings/cabinets and walls/paintings etc
3. They finished the job 2 days before planned end date which is amazing. With all the remodeling I have ever done, that almost never happens
4. They cleaned up all the floors and all the spaces after themselves so we came home to a clean driveway, brand new beautiful clean floors with all our furniture put back in place as before.
We are extremely happy with our new flooring and will be recommending them to all our friends.
Mike Maez
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February 03, 2022
Using Saddleback Carpet & Flooring and working with Jerry and his fantastic team was the best decision we ever made when it came time to remodel our home. The entire team took great care of our space and worked tirelessly to achieve results day in and day out. Along the way we also decided to upgrade various fixtures and plumbing, which they were happy to accommodate as part of the process. After our floors were done we were really taken back at how they transformed the look of our home.
We were so pleased with the floors and workmanship that we also decided to use Saddleback to update our kitchen counters. The process could not have been smoother and I appreciated all of the recommendations and input that Jerry provided, as I was guided towards picking out the perfect set of slabs.
Saddleback Carpet & Flooring transformed our home from a dated 1970's vibe to a modern and beautiful space. From the pride of workmanship to the attention to detail and the superb guidance of Jerry and his team, I am happy to recommend them to all of my family and friends. Amazing work!
Misty Waite
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June 26, 2023
Jerry and Erika were absolutely wonderful to work with. Jerry helped me save THOUSANDS of dollars and probably ended up with such a better quality of flooring for my entire home. I cannot say enough about how easy it was to get everything done. From grabbing samples a couple of times to getting booked during a time that worked for me. The installation couldn’t have gone better and their instal teams were incredible. They were all super kind and very respectful of my space. They knew a time constraint I had to ensure I could have a livable room for my daughter and I so we didn’t need to leave the house and they made it happen. It truly turned out better than I could have imagined!
Shannon C Nawabi
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April 04, 2024
We had so many ups and downs in our process, Jerry and his team were there for all of it. Including the 100 phone calls, texts and emails they tolerated from us.
When our flooring choice was discontinued and we couldn’t get enough boxes for our project, we had to completely reschedule ~2 weeks before work was supposed to began. Jerry didn’t even question it, just made us comfortable in the fact that it happens and we’ll find something just as good if not better.
Like most homeowners we went to probably 5 different stores, trying out different samples before we found what we wanted. Including so many choices from Saddleback that we were able to bring home for a week to check in all lightings day & night (as recommended)
They let us do the work in phases so we don’t have to move out completely or stay in a hotel.
For the installation process, things come up that are add-ons to the cost, that’s expected. But they were so honest through the whole process including pricing, given rapidly increasing costs of construction - this is rare.
Then despite all the extra work, they were somehow done the whole project 2 days faster than we were told.
We couldn’t be happier with our new floors care of Saddleback Carpet & Flooring!
These guys are the absolute best! Jerry and Erica are super friendly and accommodating - they even turned cartoons on their tv for my daughter so that my wife and I could talk with Jerry uninterrupted. Jerry is super knowledgeable and answered a ton of questions for us about both the hard-surface and carpeted flooring in our house. Pricing and timing were communicated well and the project was completed as expected on both fronts without any surprises. The installers they sent were friendly and considerate - so much so that my daughter ended up writing them a thank you note for our new carpet! Within hours of receiving the final invoice I asked Jerry for a reference for our shower floor, no surprise he said he could help us there too. We'll definitely be calling him back for that project!
I went to several different flooring companies in the area before picking Saddleback flooring and i m so pleased with the whole experience 1. Jerry was knowledgeable and extremely helpful and professional from the first meeting. His store actually had a great selection of products to choose from as well. 2. Once we picked a start date, his crew arrived on time and started the job as planned. They were very good and thorough about protecting our furniture and belongings/cabinets and walls/paintings etc 3. They finished the job 2 days before planned end date which is amazing. With all the remodeling I have ever done, that almost never happens 4. They cleaned up all the floors and all the spaces after themselves so we came home to a clean driveway, brand new beautiful clean floors with all our furniture put back in place as before. We are extremely happy with our new flooring and will be recommending them to all our friends.
Using Saddleback Carpet & Flooring and working with Jerry and his fantastic team was the best decision we ever made when it came time to remodel our home. The entire team took great care of our space and worked tirelessly to achieve results day in and day out. Along the way we also decided to upgrade various fixtures and plumbing, which they were happy to accommodate as part of the process. After our floors were done we were really taken back at how they transformed the look of our home. We were so pleased with the floors and workmanship that we also decided to use Saddleback to update our kitchen counters. The process could not have been smoother and I appreciated all of the recommendations and input that Jerry provided, as I was guided towards picking out the perfect set of slabs. Saddleback Carpet & Flooring transformed our home from a dated 1970's vibe to a modern and beautiful space. From the pride of workmanship to the attention to detail and the superb guidance of Jerry and his team, I am happy to recommend them to all of my family and friends. Amazing work!
Jerry and Erika were absolutely wonderful to work with. Jerry helped me save THOUSANDS of dollars and probably ended up with such a better quality of flooring for my entire home. I cannot say enough about how easy it was to get everything done. From grabbing samples a couple of times to getting booked during a time that worked for me. The installation couldn’t have gone better and their instal teams were incredible. They were all super kind and very respectful of my space. They knew a time constraint I had to ensure I could have a livable room for my daughter and I so we didn’t need to leave the house and they made it happen. It truly turned out better than I could have imagined!
We had so many ups and downs in our process, Jerry and his team were there for all of it. Including the 100 phone calls, texts and emails they tolerated from us. When our flooring choice was discontinued and we couldn’t get enough boxes for our project, we had to completely reschedule ~2 weeks before work was supposed to began. Jerry didn’t even question it, just made us comfortable in the fact that it happens and we’ll find something just as good if not better. Like most homeowners we went to probably 5 different stores, trying out different samples before we found what we wanted. Including so many choices from Saddleback that we were able to bring home for a week to check in all lightings day & night (as recommended) They let us do the work in phases so we don’t have to move out completely or stay in a hotel. For the installation process, things come up that are add-ons to the cost, that’s expected. But they were so honest through the whole process including pricing, given rapidly increasing costs of construction - this is rare. Then despite all the extra work, they were somehow done the whole project 2 days faster than we were told. We couldn’t be happier with our new floors care of Saddleback Carpet & Flooring!