Saddleback Carpet & Flooring Inc

26921 Trabuco Rd, Mission Viejo, CA 92691, USA

About Saddleback Carpet & Flooring Inc

4.3 / 5

from reviews

    Shannon C Nawabi
    April 04, 2024

    We had so many ups and downs in our process, Jerry and his team were there for all of it. Including the 100 phone calls, texts and emails they tolerated from us. When our flooring choice was discontinued and we couldn’t get enough boxes for our project, we had to completely reschedule ~2 weeks before work was supposed to began. Jerry didn’t even question it, just made us comfortable in the fact that it happens and we’ll find something just as good if not better. Like most homeowners we went to probably 5 different stores, trying out different samples before we found what we wanted. Including so many choices from Saddleback that we were able to bring home for a week to check in all lightings day & night (as recommended) They let us do the work in phases so we don’t have to move out completely or stay in a hotel. For the installation process, things come up that are add-ons to the cost, that’s expected. But they were so honest through the whole process including pricing, given rapidly increasing costs of construction - this is rare. Then despite all the extra work, they were somehow done the whole project 2 days faster than we were told. We couldn’t be happier with our new floors care of Saddleback Carpet & Flooring!

    Mike Maez
    February 03, 2022

    Using Saddleback Carpet & Flooring and working with Jerry and his fantastic team was the best decision we ever made when it came time to remodel our home. The entire team took great care of our space and worked tirelessly to achieve results day in and day out. Along the way we also decided to upgrade various fixtures and plumbing, which they were happy to accommodate as part of the process. After our floors were done we were really taken back at how they transformed the look of our home. We were so pleased with the floors and workmanship that we also decided to use Saddleback to update our kitchen counters. The process could not have been smoother and I appreciated all of the recommendations and input that Jerry provided, as I was guided towards picking out the perfect set of slabs. Saddleback Carpet & Flooring transformed our home from a dated 1970's vibe to a modern and beautiful space. From the pride of workmanship to the attention to detail and the superb guidance of Jerry and his team, I am happy to recommend them to all of my family and friends. Amazing work!

    Misty Waite
    June 26, 2023

    Jerry and Erika were absolutely wonderful to work with. Jerry helped me save THOUSANDS of dollars and probably ended up with such a better quality of flooring for my entire home. I cannot say enough about how easy it was to get everything done. From grabbing samples a couple of times to getting booked during a time that worked for me. The installation couldn’t have gone better and their instal teams were incredible. They were all super kind and very respectful of my space. They knew a time constraint I had to ensure I could have a livable room for my daughter and I so we didn’t need to leave the house and they made it happen. It truly turned out better than I could have imagined!

    Marla Carson
    April 30, 2024

    Jerry, the owner, was incredible to work with! He is friendly, professional and extremely knowledgeable. At the time I was living out of state and he helped me with flooring for my mom. Jerry took the time to email and speak to me on the phone. The floor is beautiful that Jerry recommended! Don't hesitate to contact him for your flooring needs. You will not be disappointed!

    Susan Reilly
    January 30, 2024

    Came in on a Tuesday and my carpet was installed on Friday! Jerry was so helpful and easy to work with. He helped me pick out just the right carpet for my stairs and it goes beautifully with my tile and staircase. Don't waste your time with one of the big box stores. Jerry truly cares about his customers and his only concern is that they are happy.

    Saddleback Carpet & Flooring Inc

    Our Address

    26921 Trabuco Rd, Mission Viejo, CA 92691, USA

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