I have been a Severson customer for well over a decade. They have come to my rescue on many occasions. They have also resolved some complex plumbing issues all while attempting to be the least invasive to walls, etc.
Their latest visit was urgent as I noticed water soaked carpet in my home. They came out quickly, investigated, found a pin hole in a copper pipe, repaired it, and answered all my questions. Dylan and Josh serviced my home and were professional and very considerate. Ken Smith moved his crew's schedule around in order to accommodate my emergency. I cannot say enough good things about this company. Thank you Severson Plumbing. I always feel like I am in good hands with you.
Linda Brown
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March 05, 2021
I cannot say enough about how awesome this complany is. Ken manages an incredible team of plumbers. His own experience as a plumber is what makes his knowledge and leadership work so well. His team (Evan, Eddie and Carmen) were genuinely happy, it was so obvious. Their skils and knoweldge saved us thousands of dollars in repairs and they were quick to pivot when a problem presented itself in our very old home with it's very old plumbing. I would give them 10 stars if that was an option! Great choice if you need HONEST, RELIABLE plumbers.
Carla St. Laurent
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December 13, 2023
I have been a Severson plumbing customer since I saw their truck at my next door neighbor’s home four year ago. They maintain my tankless water heater, which was serviced today. They have fixed poorly draining sinks, installed Toto Washlets, and repaired two toilets. They saw a hazard with my water connections to fixtures, apparently it could pop off and flood the house. They replaced them to a safer connector. I appreciate their team and how professional they are each step of the way, from appointment scheduling to letting me know when to expect the plumber, to the actual job. My plumber today was Jojo and I am impressed with his efficiency and skill. I feel safe knowing Severson is there for my family’s plumbing needs. And my other next door neighbor on the other side saw the truck in front of my house, now they use Severson too!!
David McDonald
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October 07, 2023
Disappointed
On 8/15/23, my neighbor came to my door with a technician from Severson because she was experiencing a leak in her garage ceiling that was coming from my unit above. The technician came to the conclusion that the leak was coming from a flange in the guest bathroom that needed to be replaced. I had the flange replaced that night at a cost of $325.
A week later, my neighbor texted me saying that the leak had returned. Another Severson technician came out and said they needed to do a leak search, but that the walls had to be tested for asbestos before they could cut into the walls to do the search. When I asked them about why the toilet flange I had replaced didn’t fix the problem, they claimed that this was a new leak, and not the same leak from the week before. Upon listening to my voice messages, a representative from Severson had left me a message saying that my neighbor called them and “was having the leak again.” Seems odd that a different leak would show up in the exact same place within one week. Own your mistakes.
Severson did not fix my leak problem, and I paid them $325 for unnecessary work. After having another contractor come in to assess the situation, they were able to determine that the source of the leak was coming from a totally different bathroom. Severson wasn’t even close.
I do not recommend Severson Plumbing.
Robert Voccola
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May 05, 2021
When I had a slab leak in my home, Severson Plumbing was quick to come out (same day), identify the leak, and recommend multiple repair options. Since we've experienced multiple pipe leaks in the past, we opted for a complete repipe of the home. They were able to get us on the schedule relatively quick, were clear and concise with regards to how we needed to be prepared, and came on time on the day of service with a crew of 6 that did a complete repipe job on a 3bed/3 bath house in about 9-10 hours. The very next day drywall repair came to patch and get the walls paint ready. Throughout the entire process they communicated clearly, set proper expectations, and consistently asked if I had any questions about anything. Everyone on their team was friendly and professional. I've used Severson Plumbing in the past for other jobs and will happily use them in the future. Highly recommended.
I have been a Severson customer for well over a decade. They have come to my rescue on many occasions. They have also resolved some complex plumbing issues all while attempting to be the least invasive to walls, etc. Their latest visit was urgent as I noticed water soaked carpet in my home. They came out quickly, investigated, found a pin hole in a copper pipe, repaired it, and answered all my questions. Dylan and Josh serviced my home and were professional and very considerate. Ken Smith moved his crew's schedule around in order to accommodate my emergency. I cannot say enough good things about this company. Thank you Severson Plumbing. I always feel like I am in good hands with you.
I cannot say enough about how awesome this complany is. Ken manages an incredible team of plumbers. His own experience as a plumber is what makes his knowledge and leadership work so well. His team (Evan, Eddie and Carmen) were genuinely happy, it was so obvious. Their skils and knoweldge saved us thousands of dollars in repairs and they were quick to pivot when a problem presented itself in our very old home with it's very old plumbing. I would give them 10 stars if that was an option! Great choice if you need HONEST, RELIABLE plumbers.
I have been a Severson plumbing customer since I saw their truck at my next door neighbor’s home four year ago. They maintain my tankless water heater, which was serviced today. They have fixed poorly draining sinks, installed Toto Washlets, and repaired two toilets. They saw a hazard with my water connections to fixtures, apparently it could pop off and flood the house. They replaced them to a safer connector. I appreciate their team and how professional they are each step of the way, from appointment scheduling to letting me know when to expect the plumber, to the actual job. My plumber today was Jojo and I am impressed with his efficiency and skill. I feel safe knowing Severson is there for my family’s plumbing needs. And my other next door neighbor on the other side saw the truck in front of my house, now they use Severson too!!
Disappointed On 8/15/23, my neighbor came to my door with a technician from Severson because she was experiencing a leak in her garage ceiling that was coming from my unit above. The technician came to the conclusion that the leak was coming from a flange in the guest bathroom that needed to be replaced. I had the flange replaced that night at a cost of $325. A week later, my neighbor texted me saying that the leak had returned. Another Severson technician came out and said they needed to do a leak search, but that the walls had to be tested for asbestos before they could cut into the walls to do the search. When I asked them about why the toilet flange I had replaced didn’t fix the problem, they claimed that this was a new leak, and not the same leak from the week before. Upon listening to my voice messages, a representative from Severson had left me a message saying that my neighbor called them and “was having the leak again.” Seems odd that a different leak would show up in the exact same place within one week. Own your mistakes. Severson did not fix my leak problem, and I paid them $325 for unnecessary work. After having another contractor come in to assess the situation, they were able to determine that the source of the leak was coming from a totally different bathroom. Severson wasn’t even close. I do not recommend Severson Plumbing.
When I had a slab leak in my home, Severson Plumbing was quick to come out (same day), identify the leak, and recommend multiple repair options. Since we've experienced multiple pipe leaks in the past, we opted for a complete repipe of the home. They were able to get us on the schedule relatively quick, were clear and concise with regards to how we needed to be prepared, and came on time on the day of service with a crew of 6 that did a complete repipe job on a 3bed/3 bath house in about 9-10 hours. The very next day drywall repair came to patch and get the walls paint ready. Throughout the entire process they communicated clearly, set proper expectations, and consistently asked if I had any questions about anything. Everyone on their team was friendly and professional. I've used Severson Plumbing in the past for other jobs and will happily use them in the future. Highly recommended.