I called last week to make an appointment for this morning. I needed the toilet tank kit replaced in one of our toilets. Diego was very helpful and professional in setting up our appointment today and said the plumber would give me a firm price when he arrived but it should be about 1 hour labor plus parts. The best quality kits are available at Home Depot for $30. So I expected a cost of around $200. When the plumber called me this morning to confirm the appointment he was quite curt. He said he was more than an hour away and didn’t want to waste his time so he gave me a quote of $450 over the phone. This was very upsetting after I cleared my calendar to meet the plumber this morning. I would not recommend using Stephen’s Plumbing unless you want to be misled and want to overpay.
Mike Grambow
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September 06, 2025
Level Up has helped us a number of times and always provides great service. They shown up on time, get the job done, and are always really nice and friendly. Highly recommend!
Stacy Abrishami
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May 01, 2025
Have used for HVAC service and tankless water heater service, both times the technicians were polite and knowledgeable and the office staff were great. Not the cheapest option out there but very fairly priced for the service received. Highly recommend.
George Legg
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January 25, 2025
Stephens recently replaced my old furnace. They charged a fair price, were on time, and performed the work competently. Their installers were friendly and knowledgeable and cleaned up after themselves. Thanks for a really good job!
Robert horton
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November 27, 2024
Fast, same-day service, even though I called about a heating unit problem during a holiday week. Technician Poncho was immediately familiar with my central heating unit. He quickly diagnosed the issue, found a replacement for a bad circuit board, and installed it. He did a thorough check before leaving. All in all - fast, inexpensive, and top quality!
Kudos to Stephen’s and special kudos to Poncho for his work!
Our Address
16742 Gothard St G-212, Huntington Beach, CA 92647, USA
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I called last week to make an appointment for this morning. I needed the toilet tank kit replaced in one of our toilets. Diego was very helpful and professional in setting up our appointment today and said the plumber would give me a firm price when he arrived but it should be about 1 hour labor plus parts. The best quality kits are available at Home Depot for $30. So I expected a cost of around $200. When the plumber called me this morning to confirm the appointment he was quite curt. He said he was more than an hour away and didn’t want to waste his time so he gave me a quote of $450 over the phone. This was very upsetting after I cleared my calendar to meet the plumber this morning. I would not recommend using Stephen’s Plumbing unless you want to be misled and want to overpay.
Level Up has helped us a number of times and always provides great service. They shown up on time, get the job done, and are always really nice and friendly. Highly recommend!
Have used for HVAC service and tankless water heater service, both times the technicians were polite and knowledgeable and the office staff were great. Not the cheapest option out there but very fairly priced for the service received. Highly recommend.
Stephens recently replaced my old furnace. They charged a fair price, were on time, and performed the work competently. Their installers were friendly and knowledgeable and cleaned up after themselves. Thanks for a really good job!
Fast, same-day service, even though I called about a heating unit problem during a holiday week. Technician Poncho was immediately familiar with my central heating unit. He quickly diagnosed the issue, found a replacement for a bad circuit board, and installed it. He did a thorough check before leaving. All in all - fast, inexpensive, and top quality! Kudos to Stephen’s and special kudos to Poncho for his work!