This company used to be good pre-COVID but now they are a complete rip off. They came to our home and charged my wife $700 for 4 lbs of refrigerant (410A), plus $90 to diagnose a micro leak that wasn't fixed. I called around to see what other shops in the area charge it they were all between 40-$70/lb for material and labor so basically $160-$280. I feel like they took advantage of my wife and her situation. I would not recommend anyone use this company.
Rob Cuddy
-
August 12, 2019
Trabuco Air was excellent through the entire process of assessing my original system, replacement and post-installation follow up. I was very impressed with their professionalism, their attention to detail and the quality of their workmanship. They were incredibly careful, clean and considerate to my home. They took time to listen, address questions and concerns, explain options and possible courses of action. I especially appreciated them thinking about not only solving the problem I had today but also solving it for years to come. I recommend them highly.
John Andrews
-
October 15, 2020
Prompt, professional, ethical and very competent- I am super impressed with this company. I called Trabuco Hills Air to evaluate my AC system after being told by a previous AC contractor that I need a completely new system to the tune of $10k+. Steve Knight from Trabuco quickly tested the system and determined that all I needed was to replace the old thermostat, which I did. It was a $100 repair rather than a $10,000 repair! The system now works great. Thank you Trabuco Hills Air! I wish more companies were as ethical and competent as yours.
Michael Thomas
-
September 16, 2022
Tech was on time however spent only 5 mins and told me I needed an entire new housing and blower motor for my AC System and that an estimated price would be $1,500 - $2,000 for the repair. I was also told I would be sent an official quotation, which I still have not received. I hired another AC Repair Company, and they came out today and noticed a screw had fallen from my housing, which is why my unit was making the noise. They removed the blower motor unit and properly installed the screw back on the housing all for $100. Now my AC works just as it did before, except for the loud noise previously. Why would I pay $2,000 if my unit is still working correctly!? Very shady business practices in my opinion!
Mandy Hogan
-
March 17, 2020
Trabuco Air is fantastic. We have had three previous businesses try to help us with our heating and AC. Trabuco Air went above and beyond - they were knowledgeable and patient and care about the job that they area doing. Brandon called me last week to ask to schedule a tune up of their system as it had been 6 months since they had been at our home. I had no idea that that was part of the service.
Our Address
27201 Puerta Real St. 30, Mission Viejo, CA 92691, USA
This company used to be good pre-COVID but now they are a complete rip off. They came to our home and charged my wife $700 for 4 lbs of refrigerant (410A), plus $90 to diagnose a micro leak that wasn't fixed. I called around to see what other shops in the area charge it they were all between 40-$70/lb for material and labor so basically $160-$280. I feel like they took advantage of my wife and her situation. I would not recommend anyone use this company.
Trabuco Air was excellent through the entire process of assessing my original system, replacement and post-installation follow up. I was very impressed with their professionalism, their attention to detail and the quality of their workmanship. They were incredibly careful, clean and considerate to my home. They took time to listen, address questions and concerns, explain options and possible courses of action. I especially appreciated them thinking about not only solving the problem I had today but also solving it for years to come. I recommend them highly.
Prompt, professional, ethical and very competent- I am super impressed with this company. I called Trabuco Hills Air to evaluate my AC system after being told by a previous AC contractor that I need a completely new system to the tune of $10k+. Steve Knight from Trabuco quickly tested the system and determined that all I needed was to replace the old thermostat, which I did. It was a $100 repair rather than a $10,000 repair! The system now works great. Thank you Trabuco Hills Air! I wish more companies were as ethical and competent as yours.
Tech was on time however spent only 5 mins and told me I needed an entire new housing and blower motor for my AC System and that an estimated price would be $1,500 - $2,000 for the repair. I was also told I would be sent an official quotation, which I still have not received. I hired another AC Repair Company, and they came out today and noticed a screw had fallen from my housing, which is why my unit was making the noise. They removed the blower motor unit and properly installed the screw back on the housing all for $100. Now my AC works just as it did before, except for the loud noise previously. Why would I pay $2,000 if my unit is still working correctly!? Very shady business practices in my opinion!
Trabuco Air is fantastic. We have had three previous businesses try to help us with our heating and AC. Trabuco Air went above and beyond - they were knowledgeable and patient and care about the job that they area doing. Brandon called me last week to ask to schedule a tune up of their system as it had been 6 months since they had been at our home. I had no idea that that was part of the service.